Questions people ask
Every number here comes from the same place the booking engine reads, so it cannot go stale.
Before you book
How many nights do I have to book?
Minimum stay is 1 night.
How much do I pay up front?
You pay 30% when you book, and the rest before you collect the van.
Can I cancel?
Cancel 30 days or more before pickup and you get everything you have paid back.
How old do I have to be?
You need to be at least 21 and to have held your licence for 2 years. A category B licence covers every van in the fleet. Non-EU licences need an International Driving Permit alongside the original.
The van
Is there a mileage limit?
Unlimited, on every van, at no extra cost.
What about fuel?
Collected full, returned full.
Can I bring a dog?
Welcome in every van, at no extra cost.
Can I take it out of Albania?
Yes — Montenegro, Kosovo, North Macedonia, Greece. Tell us at least three days before you collect the van, so the green card is issued for the right countries.
Money
Is there a security deposit?
A refundable security deposit is held on your card at pickup — from €800, depending on the protection you choose. It is a hold, not a charge, and it is released after the van comes back.
What else could I be charged for?
Only what is listed in the schedule of charges in your rental agreement — every one of them is avoidable, and none of them is a surprise.
Not here? Ask us on WhatsApp — a person answers, usually within the hour.